SHIPPING POLICY

We aim to get your Padel Gear to you fast and hassle-free!

  • Shipping Methods: ACS, Akis Express.
  • Delivery Type: We will arrange DOOR or POINT to POINT delivery via AKIS EXPRESS / ACS.
  • Processing Time: All items which are in stock will be processed within 1-3 working days / For back-orders we would need 3-15 working days, depend on the item.
  • Delivery Time: POINT to POINT will be delivered on the same or next day from the moment order is dispatched. DOOR delivery require 2-3 working days.
  • Shipping Costs: A fixed cost of 5 euros will be applied to deliveries valued at less than 60 euros.
  • Free Shipping: Available on all orders over 60€.
  • Tracking: Once your order is available for pickup, you will receive a notification from the courier company.

Note: We are not responsible for delays caused by couriers.

Have questions about your shipment?

Contact us at – we're here to help!

RETURN POLICY

We want you to love your Padel Gear!

If you're not completely satisfied, here's how returns work:

  • Return Window: You can return items within 14 days from purchase.
  • Condition: Items must be unused, in original packaging, and in resalable condition.
  • Non-returnable items: Gift cards, used gear, and customized products.
  • How to return:
  1. Email us at with your order number and reason for return.
  2. We'll send return instructions.
  3. Once we receive and inspect the item, we'll issue a refund or exchange.

Note: Return shipping costs may apply.

Have questions? We're here to help – contact us anytime!